The Purchase Receipt (GRN) is created, Goods have been transferred using the automatically created Transfer Order and an Invoice has been posted. The goods were found to be defective and need to be returned to the supplier and a credit memo has to be posted.
1. Create a new Transfer Order and enter relevant information
Note: Only transfer goods if the supplier will collect the goods from the “Transfer-to-Code” location. If not, create a Purchase Return Order.
2. Click “Reserve” in Functions
3. Select “Outbound”
4. Single-click “Total Quantity”
5. Select the relevant line and click “Reserve”
6. “Reserved Quantity” will be updated as shown below
7. The “Reserved Quantity” in the transfer order will be updated as shown below
8. “Ship” and “Receive” Quantity by clicking “Post” in the Ribbon. The goods will then be transferred to the “Transfer-to-Code” Location
9. A “Posted Transfer Receipt” will be created as shown below
10. Navigate to Departments → Warehouses → Orders and Contracts → Purchase Return Orders
11. Click “New” in the Ribbon
12. Enter relevant Information
13. Click “Appl.-to Item Entry” drop down
14. Select the line relating to the “Transfer Receipt” created.
15. The “Return Quantity to Ship” in the Purchase Return Order line will be updated as shown below.
16. Click “Post” in the Ribbon
17. Select “Ship”
18. The Purchase Return Order line will be updated as shown below
19. When the Vendor’s Credit Memo is received, update the information as required
20. Click “Apply Entries”.
21. Select the Invoice, click “Set Applied-to ID” in the Ribbon and click “OK”
22. Click “Post” in the Ribbon
23. Select “Invoice” and click “OK”. A Credit Memo will be posted
24. Navigate to Posted Purchase Credit Memo and search by the “Vendor Credit Memo” No. to view the Posted Credit Memo.
25. Navigate to the relevant Vendor Card and click “Ledger Entries” in the Ribbon. The Vendor Ledger Entries will be displayed as shown below. Select the relevant Invoice.
26. Single-click “Remaining Amount”
27. The “Detailed Vendor Ledger Entries” will be shown.